Silk Bank today announced its financial results for the third quarter and first nine months of 2025, highlighting robust financial performance, disciplined balance-sheet management, and accelerated digital adoption led by SilkApp and the innovative BNPL product MERE. The quarter also marked a technological breakthrough, as Silk Bank became the first Georgian bank to launch a generative AI-powered chatbot, enhancing 24/7 customer engagement and service automation.

For the nine months ended September 30, 2025, interest income increased 44% year-on-year to GEL 18.9 million, driven by higher retail lending volumes. Net interest income rose 82% year-on-year to GEL 8.1 million.

In Q3 2025, net interest income reached GEL 2.9 million, up by 76% y-o-y. The net interest margin improved to 6.9%, up from 4.3% in Q3 2024, reflecting the Bank’s growing focus on high-yield retail products.

Total gross loans stood at GEL 106.3 million as of September 2025, up 9% year-on-year, with a deliberate quarter-on-quarter contraction due to the Bank’s diversion away from SME lending. Retail and micro loans now account for 83% of the total loan book, up from 33% at year-end 2024, demonstrating Silk Bank’s successful transition toward a digital retail franchise.

Cash and equivalents increased to GEL 42.6 million, strengthening liquidity, while the loan loss reserve rose to GEL 4.6 million to reflect prudent credit risk management. During the quarter, Silk Bank raised a significant volume of subordinated debt, further reinforcing its capital adequacy and supporting long-term growth.

Digital Expansion & Innovation

Silk Bank’s digital ecosystem recorded unprecedented growth in 9M 2025:

• – SilkApp tier II users surpassed 150,000, compared with ~26k in 2024, up 476% year-to-date
• – The MERE BNPL card continued to gain traction, with issued cards increasing by 350% year-to-date to over 9,000 and active merchant partners rising by 109% YTD to 251 as of September 2025
• – The AI-powered chatbot, the first in Georgia’s banking industry, now assists customers directly in SilkApp, offering instant responses and will be able to provide transaction insights and personalized product recommendations in the next release
• – Silk Bank remains Georgia’s pioneer in crypto-enabled banking, integrating digital assets alongside fiat accounts within SilkApp

These achievements reinforce Silk Bank’s position as Georgia’s most innovative digital-first financial institution.

Aleksi Khoroshvili,CEO of Silk Bank, commented: “2025 has been a year of transformation and disciplined growth. While we recorded a net loss during the transition period, our revenue trajectory, margin expansion, and digital scale clearly signal that our strategy is working.

Growing SilkApp from ~26 thousand to over 150 thousand tier II users and launching Georgia’s first real AI chatbot are proof points of Silk Bank’s innovation DNA. Our focus now is on accelerating retail profitability and deepening customer engagement across our digital ecosystem.

Looking ahead, Silk Bank remains firmly focused on returning to profitability through sustainable revenue growth, stronger funding diversification, and enhanced operational efficiency. The Bank aims to deepen its retail penetration by leveraging open banking integrations and alternative credit scoring models that expand access for self-employed and underbanked customers.”

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